Personal Data Policy (Privacy Policy)
This Personal Data Policy explains how “Forma S” Ltd. processes personal data in connection with the use of our website and services, in accordance with applicable data protection legislation.
1. Information about the Personal Data Controller
Controller: “Forma S” Ltd.
UIC: 121213885
Phone: +359 883 0 883 00
Email: design@forma-s.com
2. What personal information do we collect and why?
The personal information we collect helps us provide better services, process inquiries, and improve the overall user experience. The types of information we may collect include:
2.1. Information you provide to us
We collect and store personal data that you voluntarily submit through our website or by contacting us via other methods (email, phone, contact forms, etc.). This may include, but is not limited to:
- Name and surname
- Email address
- Phone number
- Address (if applicable, e.g., for delivery or invoicing)
- Any information you include in a message or inquiry
We use this information for the following purposes:
- to respond to your inquiries and requests
- to provide our services and fulfill our obligations
- to maintain communication with you
- to improve our website, services, and customer experience
You may choose not to provide certain data; however, this may limit your ability to use some functionalities of the website or to receive specific services.
2.2. Automatic information
When you visit and interact with our website, we may automatically collect certain technical and usage information, such as:
- IP address
- browser type and version
- device information
- operating system
- pages visited and time spent on the website
- referral sources (how you reached the website)
As with most websites, we may use cookies and similar technologies to collect this information when your browser accesses [www.forma-s.com], advertisements, or other content provided through our website or third-party services.
This information is used for:
- website functionality and security
- traffic analytics and performance improvements
- statistical reporting and user experience optimization
3. Email communication and marketing messages
We may send marketing or promotional emails only when you have explicitly given your consent to receive them.
When we send an email campaign, we ensure that it is delivered only to users who have authorized such communication. Every marketing email contains an unsubscribe link, allowing you to withdraw your consent at any time.
4. Legal grounds for processing personal data
We process personal data based on one or more of the following legal grounds:
- your consent (e.g., marketing emails)
- the performance of a contract or taking steps before entering a contract (e.g., processing an inquiry or order)
- compliance with a legal obligation (e.g., accounting requirements)
- legitimate interests (e.g., improving website security and functionality)
5. How long we store your personal data
We store your personal data only for as long as necessary for the purposes for which it was collected, including any legal, accounting, or reporting requirements.
- For correspondence and inquiries: data is stored for the period necessary to process communication and any related follow-up actions.
- For marketing purposes: data is stored for up to 1 year or until consent is withdrawn.
- For user account information (if applicable): data is stored until the account is deactivated, unless required for financial/accounting control. In such cases, statutory retention periods for accounting documentation apply.
6. Use of cookies
Cookies are small files stored on your device that help maintain settings and identifiers required for:
- better navigation and user convenience
- improved performance and functionality
- statistics and analysis of website usage
You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect the proper operation of some website features.
7. Sharing personal data with third parties
We do not sell personal data. We may share personal data only when necessary and only with trusted service providers (e.g., hosting providers, analytics services), or when required by law.
Third parties process personal data only according to our instructions and in compliance with applicable data protection regulations.
8. Your rights
Under applicable data protection laws, you may have the right to:
- access your personal data
- request correction of inaccurate data
- request deletion (“right to be forgotten”) where applicable
- restrict or object to processing
- withdraw consent at any time (where processing is based on consent)
- request data portability (where applicable)
To exercise your rights, please contact us at: design@forma-s.com
9. Updates to this policy
We may update this Personal Data Policy when required by law or when our services change. The updated version will be published on this page.
10. Contact
If you have questions related to this Personal Data Policy or the processing of your personal data, please contact:
“Forma S” Ltd.
Email: design@forma-s.com